Privacy Policy

This privacy notice sets out how your information will be treated by
Mundo Inmobiliario, S.A .; Operadora Internacional de Hoteles, S.A. from C.V. and / or Operator
Internacional de Áreas Comerciales, S.A. from C.V. as well as the purpose for which it was collected, what
above in accordance with articles 15 and 16 of the Federal Law on protection of personal data
in possession of individuals (The La Law ’)
Responsible for the protection of your Personal Data
Mundo Inmobiliario, S.A .; Operadora Internacional de Hoteles, S.A. from C.V. and / or Operator
Internacional de Áreas Comerciales, S.A. from C.V. with address in Boulevard Kukulcan Km. 5.5 of
The Hotel Zone of the Municipality of Benito Juárez, Cancún, State of Quintana Roo, is responsible
of the processing of your personal data in accordance with this privacy notice, it is also found
duly protected in accordance with administrative, technical and physical security provisions,
established by law, to protect it from possible damage, loss, alteration or access not
authorized.
PURPOSE OF THE PROCESSING OF PERSONAL DATA
The Personal Data collected will be used to:
• Provision of hosting services
• Provision of restaurant services
• Provision of banquet services
• Provision of event organization services
• Provision of tourist and commercial services
• Vacation Club Membership
• Timeshare Membership
• Inform about new services, products or events related to the previous services,
including sending advertising and newsletters.
• Fulfill obligations related to previous services
• Evaluate quality and service
• Internal services analysis
• In general, to comply with the obligations we have contracted with you.
The holder may exercise the rights of access, rectification, cancellation or opposition with respect to the
personal data concerning you, in accordance with the provisions of article 28 of the law, or to revoke
the consent granted for that purpose.
For this, it is necessary that you send the request in the terms established by the Law in your Art. 29 to the
Miss Ana Cecilia Mercado, responsible for our Quality and Protection Department of
Personal Data, located at the address mentioned above, or communicated to the phone
9988810510 or via email to avisdeprivacidad@ixco.com.mx which we request
Confirm by phone to ensure correct reception.
On the other hand, we inform you that your data may be transferred to entities of the
same interest group of the company, national or foreign, with the objective of complying with the
purposes for which you have provided your data. In this sense your information may be
shared with all subsidiaries of the group.
In case we do not obtain your express opposition so that your personal data is transferred
in the manner and terms described above, we will understand that you have given your consent in a manner
Tacit for it.
In case you do not want to receive promotional messages from us, you can send us your
request through the aforementioned email address.
SENSITIVE DATA
The information collected will treat certain sensitive data. Sensitive personal data will be
those related to disabilities, medical requirements or any other necessary to
Offer a better service.
For this reason, our company undertakes that sensitive personal data will be treated with
Strict security and confidentiality.
TRANSFER
Mundo Inmobiliario, S.A .; Operadora Internacional de Hoteles, S.A. from C.V. I
Operadora Internacional de Áreas Comerciales, S.A. from C.V. can transfer the data
personnel in their possession to outsourced third parties or related to the provision of services, with
advertising purposes or market research.
LIMITATION OF USE AND DISCLOSURE OF PERSONAL DATA
To limit the use of your personal data, please send an email
to avisdeprivacidad@ixco.com.mx addressed to the Department of Personal Data in which
point out the limitation to the use of your desired data.
MEANS TO EXERCISE ARCO RIGHTS (ACCESS, RECTIFICATION,
CANCELLATION AND OPPOSITION)
To have access to the personal data that Mundo Inmobiliario, S.A .; Operator
Internacional de Hoteles, S.A. from C.V. and / or International Area Operator
Comerciales, S.A. from C.V. it has, as well as to rectify them if they are inaccurate
or incomplete, or to cancel or oppose your treatment for certain purposes, please submit
A written request addressed to our Department of Quality and Personal Data
in avisdeprivacidad@ixco.com.mx containing the following information:
• Name of owner
• Owner’s address or email address to communicate response to request
• Documents proving identity or authorization to represent it in the application.
• Description of personal data on which an ARCO right is intended to be exercised.
• Any other element that allows the location of personal data and attention to the
request
MEANS TO REVOKE CONSENT
At any time you can revoke the consent granted to Mundo Inmobiliario, S.A .;
Operadora Internacional de Hoteles, S.A. from C.V. and / or International Operator of
Áreas Comerciales, S.A. from C.V. to process your personal data by sending a request by
writing addressed to our Department of Quality and Personal Data
to avisdeprivacidad@ixco.com.mx which clearly details the data regarding which
revoke your consent.
PERSONAL DATA OF MINORS AND PEOPLE WHO ARE FOUND
IN THE STATE OF INTERDICTION OR DISABILITY ESTABLISHED BY LAW
Some of the data we process includes personal data of minors, people who
are in a state of interdiction or incapacity established by law. For the treatment of said
Data requires the consent of the parents or guardians.
The exercise of the rights of Access, Rectification Cancellation and Opposition can be carried out
through the person exercising parental authority, guardianship or representation of the incapable.
SECURITY MEASURES
Mundo Inmobiliario, S.A .; Operadora Internacional de Hoteles, S.A. from C.V. I
Operadora Internacional de Áreas Comerciales, S.A. from C.V. recognize the value of their
personal data so you have implemented security measures that prevent its use for purposes
other than those authorized as well as its alteration, loss, theft or access by third parties. Within the
measures include the use of specialized computer programs, staff training and
adoption of internal data protection policies.
If you oppose in any way the use of your data in accordance with this privacy notice, please
to communicate it through an email addressed to avisdeprivacidad@ixco.com.mx to
Department of Quality and Personal Data.
EXCEPTIONS:
Additionally and in accordance with the stipulations of articles 10.37 and others related to the law
and its regulations, Mundo Inmobiliario, S.A .; Operadora Internacional de Hoteles, S.A. from C.V. I
Operadora Internacional de Áreas Comerciales, S.A. from C.V. will be exempt from
Obligations regarding consent for the processing and transfer of your data when:
I. It is provided in a Law;
II. The data appears in sources of public access;
III. Personal data are subject to a prior decoupling procedure;
IV. It has the purpose of fulfilling obligations derived from a legal relationship between the holder and the person in charge;
V. There is an emergency situation that could potentially harm an individual in his person or his property;
SAW. Are indispensable for medical care, prevention, diagnosis, the provision of health care,
medical treatments or health services management, as long as the holder is not in a position to grant the
consent, under the terms established by the General Health Law and other applicable legal provisions
and that said data processing is carried out by a person subject to professional secrecy or equivalent obligation,
or
I. Resolution of competent authority is issued.
II. When the transfer is necessary for the recognition, exercise or defense of a right in a judicial process and
III. When the transfer is necessary for the maintenance or fulfillment of a legal relationship between the person in charge
and the owner.
NOTIFICATION OF CHANGES TO THE PRIVACY NOTICE
This Privacy Notice may be modified at any time to comply with
legislative updates, jurisprudentials, internal policies, new requirements for provision
de servicios de Mundo Inmobiliario, S.A .; Operadora Internacional de Hoteles, S.A.
from C.V. and / or Operadora Internacional de Áreas Comerciales, S.A. from C.V. In that case,
the modifications will be available on our website WWW.CASAMAYA.COM

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